Whether you're shopping for a wedding, gala, or a polished everyday outfit, the answers below cover the most common questions about sizing, shipping, and getting help from Mimazori.
Finding the Right Piece
How do I browse Mimazori's collections?
Mimazori organises its 331+ items into primary categories: Evening Wear, Resort Wear, Two Piece Sets, Daily Wear, and Outerwear. Within Evening Wear you'll find sub-collections like Sequin Styles and Beaded Details; Resort Wear includes Kaftan Dresses; and Two Piece Sets feature Wide Leg Bottoms. Use the collection names in the navigation menu to narrow your search, or start with Best Sellers if you want to see what's most popular.
What sizes does Mimazori carry?
Most garments are available in sizes S through 3XL. Each product page lists the exact size options and a measurement chart showing bust, waist, and hip ranges in inches. Not every style comes in every size, so check the specific item page before adding to your cart.
How do I choose the right size for a formal dress or evening gown?
Compare your body measurements to the chart on the product page. Keep in mind that manual measurements can vary by approximately 0.4–1.2 inches. If you are between sizes, the fit advice printed on each product page will tell you whether to size up (common for slim-fit column gowns) or rely on an adjustable feature like a lace-up corset back. When in doubt, measure your waist and choose according to that number.
Do different dresses fit differently?
Yes. Mimazori's evening and formal pieces range from structured, figure-hugging silhouettes to relaxed A-line and wide-leg cuts. Some gowns include a lace-up back for adjustable fit, while others use a fixed zipper closure. The product description on each item page explains the intended fit and any adjustment features, so read it before ordering.
Shipping & Delivery
How long does it take to receive my order?
Orders are processed within 1–3 business days. Once shipped, delivery typically takes 7–12 business days depending on your location. Processing time and transit time are separate, so the full window from purchase to doorstep is roughly 8–15 business days.
When should I order if I need a dress for a specific event?
Because the combined processing and shipping window is up to 15 business days, we recommend placing your order at least three to four weeks before your event. If your date is sooner, contact us before purchasing so we can advise on feasibility.
Where does Mimazori ship?
Mimazori serves customers in North America, Europe, and Australia. Enter your full shipping address at checkout to confirm delivery to your specific location.
Product Care
How should I care for my garment?
Care instructions vary by fabric and construction. Some pieces call for professional dry cleaning, while others can be gently hand-washed in cold water inside out. Always follow the care guidance listed on the specific product page rather than applying one method across all items.
Orders & Support
Can I return or exchange an item?
If you have a question about returns or exchanges, please reach out to us at adheela@mimazori.shop with your order number and a description of the issue. We'll review your request and let you know the available options.
How do I contact Mimazori customer support?
Email us at adheela@mimazori.shop. When writing about an order, include your order number, the email used at checkout, and a brief description of your question or issue so we can assist you quickly. Please do not send full card numbers or passwords by email.