Terms of service
Welcome to Mimazori. These Terms of Service govern your use of the website at mimazori.shop, operated by ADHEELA.GHOUSS LTD, registered in England. By browsing the site, placing an order, or otherwise interacting with our storefront, you agree to the terms described below and to our related policies referenced throughout this page.
Who We Are and What You Agree To
Mimazori is an independent retail brand. We sell directly to customers through our Shopify-powered storefront. Shopify provides the platform technology that hosts and processes our store, but the contract for each purchase is between you and ADHEELA.GHOUSS LTD. Shopify is not the seller of our products and is not responsible for order fulfilment, returns, or customer service.
These terms apply to visitors and customers in our target markets, which include North America, Europe, and Australia. If you are purchasing on behalf of a business or organisation, you confirm that you have authority to do so and that these terms bind that entity.
Products, Descriptions, and Availability
We make reasonable efforts to ensure that product titles, descriptions, images, colours, and specifications are accurate. However, screen colour reproduction, lighting during photography, and device differences may cause minor visual variations between what you see on your screen and the physical item.
Product availability depends on actual stock levels. Items may sell out, and we may update, add, or remove products from the catalogue without prior notice. Where a product listing includes specific claims about materials, dimensions, or features, those claims are drawn from the product description itself and are not further guaranteed by these terms.
Pricing and Currency
Prices displayed on mimazori.shop are shown in the currency indicated at the point of purchase. Any applicable taxes, duties, or shipping fees are calculated and presented during checkout before you confirm your order. If a pricing error is obvious and you have not yet been charged, we may correct it before processing. If you have already paid, we will contact you to discuss the situation rather than silently altering your order.
Placing an Order and Order Confirmation
When you submit an order through our checkout, you are requesting to purchase the selected items at the displayed price. We will send you an order confirmation email once your payment is processed and your order is accepted for fulfilment. That confirmation email represents our acceptance of your order and the formation of a contract of sale between us.
If we are unable to accept your order—for example due to stock unavailability, a payment authorisation failure, an unverifiable delivery address, or suspected fraudulent activity—we will notify you by email and, where funds have already been captured, arrange a refund.
Payment
You agree to provide accurate payment and billing information and to authorise the payment processing steps required to complete your purchase. We do not store your full card number or security code on our servers. Payment processing is handled through Shopify's integrated payment infrastructure.
Shipping and Delivery
Order processing, dispatch times, and delivery arrangements are governed by our Shipping & Delivery policy, which is published on this site. Estimated delivery times are guides rather than guarantees, and actual transit may vary by carrier, destination, and circumstances beyond our reasonable control.
Returns, Refunds, and Exchanges
Our return and refund procedures are set out in our Returns & Refunds policy. Nothing in these terms limits or overrides any statutory rights you may have as a consumer under the laws of your country or region of residence.
Using the Website Responsibly
When you use mimazori.shop, you agree not to:
- Attempt to gain unauthorised access to the site, its systems, or other customers' data
- Upload or transmit malicious code, or interfere with site security or availability
- Use the site for unlawful purposes, including fraud or impersonation
- Scrape, copy, or redistribute protected product data or site content without permission
- Take any action that disrupts other customers' ability to browse or purchase
These rules do not restrict your right to leave honest reviews, lodge complaints with consumer protection authorities, or exercise any legal remedy available to you.
Intellectual Property
The Mimazori brand name, logo, original website text, design elements, and photography are the intellectual property of ADHEELA.GHOUSS LTD and may not be reproduced, distributed, or used commercially without our written permission. Third-party product brands, Shopify theme components, and any content you submit (such as reviews, if enabled) remain subject to their respective rights holders' terms.
Site Availability and Disclaimers
We aim to keep mimazori.shop available and functioning correctly, but the site may experience temporary interruptions due to scheduled maintenance, technical issues, or events outside our reasonable control. We do not warrant that the site will be error-free or uninterrupted at all times.
Where consumer protection laws imply conditions or warranties about the goods we sell, those statutory protections apply and are not excluded by these terms. We do not attempt to limit our liability for death, personal injury, fraud, or gross negligence where such limitation would be unenforceable under applicable law.
Changes to These Terms
We may update these Terms of Service from time to time to reflect changes in our services, policies, or legal requirements. The version published on this page is the one currently in effect. Continued use of the site after changes are posted constitutes acceptance of the revised terms. We will not retroactively apply new terms to orders already confirmed.
How to Reach Us
If you have questions about these terms, your order, or any aspect of your experience with Mimazori, please contact us at adheela@mimazori.shop. We are happy to help clarify anything on this page.